Saturday, June 20, 2026 · 9:41 AM
ok dumb question, what’s the deal with users want now, not later?
Present bias and hyperbolic discounting make a small reward now feel stronger than a bigger reward later. If your product asks users to wait too long before they feel value, most of them will leave.
so the villain is... my brain trying to be helpful?
pretty much
your brain hates blank space, so it fills it with the nearest sample: you
In 1997, David Laibson described hyperbolic discounting in plain enough terms.
that feels rude but accurate
think of it like designing a hotel room while standing in your own bedroom. everything feels obvious because you know where your socks are
wait so the fix is just ‘ask users’?
annoyingly, no
asking helps, but the chapter is warning you about the gap between what feels true and what survives contact
When Spotify launched with a free tier in 2008, the key move was not the price alone. It was the order. People could use it first. They could feel the product in…
ok that’s the part people skip
yep. the present has more weight is the trap door
then it shows up as spotify moved the feeling forward
When Spotify launched with a free tier in 2008, the key move was not the price alone.
so what do i actually do differently on monday
make the hidden assumption visible before the review starts
then test the behavior, not just whether the room nods
and if a choice only works for informed, patient, caffeinated people, treat that as a bug
that’s the series tbh
design psychology is mostly noticing the human nonsense before it ships
ok send me the next one after i recover
Read Sat, Jun 20 · 10:03 AM